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You’re not completely secure if your alarm is not monitored
Not monitoring your alarm means burdening neighbours with your security.
How your monitored alarm works:
Having a monitored alarm is the ONLY way to ensure that all alarm activation’s get an immediate Rapid Response.
A Monitored Alarm communicates by phone with the Monitoring Station 24 hours a day, which means that if someone tries to break in, there’s a fire, medical emergency or alarm fault, someone from Safegard will always respond immediately by ringing you and dispatching the appropriate service.
A non-monitored alarm system will have sirens and flashing lights to alert neighbours of an activation - but they may be out or unaware of what is happening and ignore the emergency.
What happens when your monitored alarm activates:
1. Our 24 hour operators immediately receive digital information through the phone line about your alarm activation:
- the Type of Emergency eg Burglary, Fire, Panic, Duress, Alarm Fault, Power Loss,
- the Zone (area of the sensor) and
- the Time of Activation.
2. Your home or mobile is always called to check that the activation wasn't caused by user error - For example cooking triggering a smoke alarm.
3. The list of contacts you supplied in your Personal ‘Response Plan’ is phoned to report the activation.
4. A Rapid Response Guard or Emergency Service is dispatched.
Monitored Alarms Ensure a Response to ALL Emergencies:
Burglary activations:
Immediately after an intruder forces their way into your house, the heat and movement sensor (PIR) will trigger the alarm (when set), and the alarm reports to the monitoring station on what is happening.
We instantly advise you and notify our guard services of the location to get an immediate response.
Smoke & fire alarm activations:
New Photoelectric Smoke Detectors protect you and your property while you’re at home AND away.
If you’re at home when the fire detectors trigger the alarm, the 120dB sirens will sound to wake you up and our monitoring station will call you, if they get no response the Fire Service will be dispatched.
Our new smoke detectors will identify a smouldering fire sooner than a battery operated ionisation smoke sensor and are powered from the mains power in the alarm and from a back-up battery if the power goes off.
Power loss:
If your home or commercial premises relies on cold storage or power-sensitive computer systems, we can immediately advise you on the loss of AC power.
Our alarm systems have a battery-backup system, which if maintained to our standards, will power the alarm for a number of days.
Auto status monitoring:
If you want to know when users of your alarm are coming and going, we can automatically monitor the status of the alarm when the alarm is set or not and record this information in a report.
These reports can be emailed to you weekly or monthly.
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